Published on 14 Nov 2022

Service Desk Specialist with German

Infosys BPM

Description:

INFOSYS provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills.

Responsibilities:

Your workday will just fly by as you will:


  • be assigned for one future-oriented, long-lasting and eminent client – an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
  • be responsible for a remote technical/administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
  • be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
  • be a member of the international, dynamic and innovative company environment.
Requirements:

Why does Infosys choose you? You definitely:


  • speak and write in German and English fluently;
  • handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
  • perceive multitasking and problem solving as a piece of cake;
  • are a daily user of Windows, Android or iOS, Microsoft Office, etc.
  • want to be a team player rather than a lonely wolf;
  • can be punctual and relied on.
Benefits:

Infosys esteems you as we provide:


  • remote work;
  • unlimited contract;
  • language bonus;
  • private medical insurance;
  • meal allowance.

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