Published on 21 Jul 2022

Guest Relation Manager

Lapa92 Lda

Description:

For our team of international & local colleagues we are hiring for the position of

a Guest Relation Manager

 

Who we are


Hotel Palacio Ramalhete is a beautiful 17th century town palace in trendy Lisbon, Portugal.

Fully restored, individually designed and furnished in 2010 we won several Hotel prices

over the years and were rated just recently in 2022 again as one of the best Hotels in Lisbon

by Condé Nast Traveler.


 

Responsibilities:

Your responsibilities

As a Guest Relation Manager you are responsible for aiming our goal to create an unique and special

5-star experience for our guests and offer them an excellent service.

 

-Check-in & Check-out guests

-Controlling rooms after housekeeping finished rooms

-F&B Service (preparing & serving drinks, serving snacks)

-Organizing all needed services for our guests (reserving tickets, booking restaurant tables, taxi etc.)

 


Requirements:

Your skills & what we ask


Minimum 5 years of work experience in 5-star Hotel(s) or comparable accommodations at reception and service


-A good appearance and very good communication skills

-Bar experience (preparing drinks, coffee etc.)

-Service experience (waiter or service)

-Fluent in English

-Basic Microsoft office skills (Excel, Word)

-Fluent in English

Benefits:

What we offer


-A great team spirit in a motivated team

-Very good work conditions

-A salary above market average, with 1 additional salary in summer and 1 additional salary on Christmas (14 months of salary)

-Health insurance

-Food allowance

-Monthly ticket for all public transports in Lisbon

-Accommodation support

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