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Publicat pe 11 Jan 2022

Customer Support

Intelligent Bee

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The Opportunities

Wanna have a taste of what's it like to work @IntelligentBee? Do you want to grow in the #bestteam, with the greatest #workatmosphere and be part of our awesome #customersupport division? We have the perfect projects for you.

We are looking for a person who has a keen attention to details, a person who can find the needle in the haystack and is happy to be of help.

Send us your CV and let's have a talk.





Responsabilități:

Details

  • Working with personal data;
  • Researching and confirming information on different platforms for our clients;
  • Verify, validate, add required data by contacting customer via phonecall and email for additional information;
  • Ability to listen actively to customers and process their concerns;
  • Ability to put yourself in the customers shoes and having an empathetic approach;


Cerințe:

About You

  • At least 6 months of working experience in a customer service or call-center;
  • Availability to work extra hours, weekends and/or nightshift;
  • English fluent level, both written and spoken; additional languages are a plus;
  • Strong verbal and written communication skills;
  • Reliable with teamwork spirit you take ownership and you are ready to help whenever needed;
  • Smart and proactive take initiative, document yourself and ask questions;
  • Analytic abilities;
  • Can follow objectives and key results;
  • Strong problem-solving skill set;
  • Enthusiastic about technology/early adopter.


Beneficii:

What We Offer


  • Working with new technologies and modern work environment;
  • Incentives and also bonuses for our employees, financial and non-financial;
  • Flexible work hours/work from home;
  • We provide training on the job and we care to see you grow throughout your career;
  • Health insurance;
  • Meal tickets;
  • Various discounts for gym classes & other recreational activities;
  • Social and team-building activities
  • IntelligentBee way of working and way of life!

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