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Publicat pe 28 Jul 2022

Customer support in French and English-Night Shift (Remote)

TELUS International

Descriere job:




This is a customer support position with French and English for a telecommunication company in Canada.

That means a late afternoon and night schedule. 8.30 hours / shift, Monday to Sunday. 5 days/week.

The compensation will include salary, bonus for night shift(30%), language bonus , performance bonus and many other incentives.

Responsabilități:

As a Customer Support Agent:


  • You will master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
  • You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
  • You will be the face of some of the world’s top brands!


Cerințe:

If you live in any town/city in Romania and you want to work from home, check the conditions below:


  • French and English Level B2 (medium in spoken) 
  • Willing to work full time on shifting schedules, afternoon, evening and night shifts 
  • Basic computer and internet navigation skills 
  • Good communication skills with strong customer focus 
  • Strong problem solving and troubleshooting skills 
  • Experience in thе Wireless or Telecom sector may be an advantage and adapt to new ones


Beneficii:

We offer:


  • working from home, from any location in Romania 
  • Stable job - permanent labor contracts 
  • Above-average fixed salary, performance bonuses 
  • Monthly meal tickets 
  • Gym subscriptions reimbursement, after the trial period International career - paid training and international career opportunities 
  • Multilingual exposure - improve your spoken and written language skills 
  • Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long 
  • Private medical insurance coverage 
  • Special discounts across a variety of Banks, Telecoms, Gym & Fitness centres and more

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